Selecting the right general contractor can have a big impact on your project. A reputable, professional GC will work to keep you updated and on schedule throughout the process.
Be sure to thoroughly check references. Talk to past clients and visit construction sites to observe how a GC works with their team and the local community.
Qualifications
The first step is to identify the qualifications you need in a general contractor. Ask friends, family members, and coworkers for recommendations, then conduct your research by searching online for reviews and ratings. Be sure to pay special attention to the contractor’s reputation and track record when evaluating bids.
Look for experience in projects similar to yours, and request references from past clients. Checking these credentials can provide insight into the contractor’s craftsmanship, design expertise, and project management skills. Also, make sure that the contractor is licensed and insured to operate in your area.
During the vetting process, discuss how the contractor will handle scheduling, subcontractor coordination, and regular communication. Contractors who communicate regularly and transparently with their clients throughout the build will be able to avoid costly delays and extra costs due to change orders.
Also, be sure to ask about the contractor’s approach to managing safety protocols on the jobsite. All construction sites must adhere to strict industry standards and follow Occupational Safety and Health Administration (OSHA) guidelines to protect the workers and ensure that the work is done correctly. Look for a contractor who is knowledgeable in these regulations and can prioritize safety protocols. Also, consider a contractor who holds weekly meetings with their team and job site superintendent to get in front of issues before they become bigger problems.
Reputation
A general contractor’s reputation plays a crucial role in the success of your project, whether it’s a simple remodel or an entire commercial building. It’s a key factor that will determine how fast and efficiently the job is completed, the quality of the work, and whether you experience any unexpected problems during construction.
One of the best ways to find a general contractor with an impeccable reputation is by asking for references from previous clients. This will allow you to learn more about their experiences and the quality of their work firsthand. A reputable contractor should be happy to provide you with a list of references upon request and will happily answer any questions you may have.
In addition to looking at a general contractor’s past work, you should also look at their website. A quality website will give you a great idea of the type of work they do and what their style is like. You can also ask the general contractor to send you a photo gallery of previous projects that are similar in size and scope to yours.
During your initial meeting, be sure to get the contractor’s written terms of the project, including the scope of work, schedule, and their fee. This will help prevent any miscommunication during the project and will ensure that you have all of your questions answered in advance.
Experience
As you begin interviewing contractors, look for a history of previous work and ask to see a portfolio of buildings they’ve worked on. This provides insight into their craftsmanship, ability to meet deadlines, and familiarity with code requirements and occupancy standards. Ask to talk with owners of projects the contractor has handled, and consider visiting completed sites if you’re able.
In addition to reviewing the aforementioned criteria, you should also take note of how easily a contractor communicates with you in the beginning stages of your project. If they are unable to answer your questions or provide information quickly, this may indicate problems down the road. Reputable companies are committed to supporting their clients from the start of construction through project completion.
Choosing a general contractor is a significant decision that can significantly impact the quality and timeline of your renovation. Taking the time to research and select a contractor who will work well with you will ensure that your renovation is a success. By following the tips outlined above, you can ensure that your chosen contractor is qualified, has a good reputation, and will be able to complete your project on time and within budget. With careful comparison of proposals, licensing, references, and past work, you can feel confident that you’re selecting the right general contractor for your renovation.
Communication
A general contractor is more than a builder—they are your project’s strategic partner, managing risk, coordinating trades, and navigating codes. Without the right contractor, small missteps can become major delays and costly rework. By vetting for experience, financial health, communication skills, and more, you can ensure your commercial construction project will run smoothly.
When a potential GC comes to your home for the initial quote meeting, they should take the time to listen actively and ask the homeowner questions about their project vision. This demonstrates an interest in the project and shows you care about your client’s satisfaction with the finished result. In addition, the contractor should be transparent about potential challenges and costs that could arise and explain how they would handle those situations.
During the project, your GC should regularly update you and your team about progress and provide detailed quotes for materials. They should also send change orders in writing so that everyone is on the same page and there is a clear trail of decisions.
When possible, you should also visit the construction site with your GC to see their work quality firsthand. This will give you a sense of their workmanship, cleanliness, and organization of the site, as well as how they manage their crews. Lastly, you should keep in regular contact with your GC and schedule meetings every week or two to align on goals and address any challenges promptly.